Vol 59, No 3/4 (2021)

Spring/Summer

DOI: https://doi.org/10.5860/rusq.59.3/4

Full Issue

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Table of Contents

Columns

From the Past President of RUSA: Looking Back, Looking Forward
Courtney McDonald
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146-147
Amplify Your Impact: Reframing Reference as Outreach: Expanding Engagement and Inclusion Through Reference Services
Jade Alburo, Nicollette Brant
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148-155
Information Literacy and Instruction: Building a Multi-Format Graduate Student Information Literacy Program
Kathy Christie Anders
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156-160
Information Literacy and Instruction: Using Universal Design for Instruction to Make Library Instruction Accessible
JJ Pionke, Lorelei Rutledge
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161-164
The Alert Collector: Scams and Flimflam: The Other True Crime
Elizabeth De Coster
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165-167
The Alert Collector: Genealogy Resources in Print
Katherine Pennavaria
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168-172
The Alert Collector: Universal Design for Learning
Catherine A. Baldwin
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173-176
Readers' Advisory: RUSA Books Awards: Listening to the Experts Who Create the Lists for America’s Readers
Erin Fishman, Matthew Galloway, Sarah Hashimoto, Edward Kownslar, Lynn Lobash, Donna Seaman, Sarah Tansley, Laurie Tarulli, Barry Trott, Neal Wyatt
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177-181
Readers' Advisory: RA School: Learning from ILS Faculty
Mary Grace Flaherty, Lisa K Hussey, Catherine Sheldrick Ross, Paulette Rothbauer
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182-187
Readers’ Advisory: Readers’ Advisory and the Pandemic: Lessons, Connections, and Vital Services
Lucy M. Lockley, Gregg Winsor, Kaite Mediatore Stover, David Wright, Barry Trott, Stephanie Anderson
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188-194

Features

Training, Support, and Connection for Student Library Employees in a Tiered Reference Service Model
Brian D. Quigley, Jeffery L. Loo, Lisa Ngo, Susan Powell, Samantha Teplitzky, Anna Sackmann, Kortney K. Rupp
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195-203
“I’ve Already Googled It, and I Can’t Understand It”: User’s Perceptions of Virtual Reference and Social Question-Answering Sites
Vanessa L. Kitzie, Lynn Silipigni Connaway, Marie L. Radford
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204-215